Sprytar FAQ’s

If you can’t find the answer to your question here then please do get in touch with us at info@sprytar.com

What’s this all about? General questions

How many games are there?

The system is adapted to each site and so the number of games per park varies. We are developing new games with partners all the time, so keep an eye out for the additions.

As an older person, will the games be for me?

Playwright George Bernard Shaw once said that you don’t stop playing when you get old, you grow old when you stop playing. These games are for everyone and we have designed them to be used by everyone.

Data & Privacy

If I give you my data how do I know you won’t misuse it?

We take data security and your right to privacy very seriously at Sprytar. That starts with ensuring that we don’t collect any data that isn’t directly used to enhance your Sprytar experience. With any additional data generated, such as how often the app has been downloaded and where on the site people have been visiting, we always ensure that we adhere to the relevant legislation. Please find more information about this in our privacy policy here.

Trouble Shooting

The app won’t download to my phone. Is my phone not compatible?

Firstly, we are so sorry that you can’t get the app. We use technology that requires a certain set of sensors in your mobile phone. Not all phones have them. You can get a full list of Android compatible devices here:

https://developers.google.com/ar/discover/supported-devices

For Apple you’ll need an iPhone that is newer than an iPhone 6.

We are developing more games that don’t use Augmented Reality. When those games are available most phones will be able to download the app and join in.

System Requirements – what do I need?

Why won’t the app download to my phone?

Firstly, we are so sorry that you can’t get the app. We use technology that requires a certain set of sensors in your mobile phone. Not all phones have them. You can get a full list of Android compatible devices here:

https://developers.google.com/ar/discover/supported-devices

For Apple you’ll need an iPhone that is newer than an iPhone 6.

We are developing more games that don’t use Augmented Reality. When those games are available most phones will be able to download the app and join in.

Do you need 4G connectivity for the system to work?

No, we have designed this to be used “off grid” as so many parks are in locations that have limited mobile phone signal. You will need to download the app from somewhere though. A visitor centre would be ideal or you can download it before you visit.

Do I need an iPhone to play?

No, the system is available on iOS and Android. You can find a full list of compatible Android phones here:

https://developers.google.com/ar/discover/supported-devices

For Apple you’ll need an iPhone that is newer than an iPhone 6.

We are developing more games that don’t use Augmented Reality. When those games are available most phones will be able to download the app and join in.